Last month, Steve wrote a post about the three key stages of branding. This month we want to showcase how one small business has taken the process to heart and how their clientele are responding. 

Dutch Delicious is a bakery and European grocer in Edmonton. After seeing the branding work we did for BlackStone Mechanical, another of our Edmonton clients, Siebe Koopman, the owner of Dutch Delicious, reached out to us. 

Initially, Siebe was interested in a new logo and website. But through conversation, we learned that after nearly 10 years in business, the logo and website were symptoms of a larger issue — the success of his baking had outpaced his ability to run his promotions. He was having trouble choosing the right advertising platforms for his audience and struggling to articulate the breadth of his product range, the experience of the bakery and its place in the community. 

Hearing about our branding process, Siebe realized that it was the right time to invest in clarifying the Dutch Delicious brand so that he could more effectively create, make and keep the Dutch Delicious brand promise to his customers.

The three key stages of branding

Stage 1 involved a remotely facilitated brand discovery workshop with Siebe and his staff in order to generate a strong understanding of what makes this bakery unique and competitive.  

Steve tours the bakery

Our team then analyzed the findings and filtered them through the lens of their customers, the benefits those customers gain, and the values the bakery holds.

This stage culminated in the creation of a strategic document that included a brand promise and a series of core messages to guide the bakery’s present and ongoing communications.  

Part of their Brand Book

Stage 2 was all about getting the message out. With a strong foundation of strategic language in place, we developed a visual identity stocked with Dutch gezellig – a nearly untranslatable Dutch word that means an enjoyable comfortable, expansive and sociable time or place, usually with food or drink at hand.

Visual identity elements

Font and colour

Stage 3 is currently underway. Sharing your brand’s message isn’t a one-time thing. Remember, a brand’s work is never done. Dutch Delicious is embracing their brand through all facets of their communications – reaching new audiences with authentic, inviting and consistent messaging. 

The bakery is applying their brand strategy to align their business decisions too. Their new website allows hungry clients to conveniently order online for next pick-up. 

Responsive e-commerce website

Their 10-year anniversary celebration would make any Dutch Oma proud. And their ongoing social media campaigning is unmistakably their own. 

Instagram posts created by Dutch Delicious staff

In the past few weeks while their brand strategy has been rolling out, customer support has been rolling in. Dutch Delicious’ return on investment is revealing itself with repeat online orders, first-time visitors from the motherland, and catching the eye of passers-by, to highlight a few. 

— 

Choosing to embrace the three stages of branding is not a small task. Siebe could have ducked the responsibility with a logo tweak and a homemade website.  But that would have simply punted bigger problems a few years down the road. Instead he chose the path of brand clarification which, much like any long-term commitment, starts with a firm foundation, requires a lot of sharing, and stays strong with maintenance.

For those of you in or passing through Edmonton, stop by Dutch Delicious and experience gezellig first hand — and don’t forget to say hallo to Siebe while you’re there. 

 

14 comments




by Doug Brown

Beautiful rebrand team Aasman!

10.25.2016

by Eleanor

Thanks Doug!

11.03.2016

by umer

Nice blog and absolutely outstanding. You can do something much better but i still say this perfect.Keep trying for the best.

ecommerce website designing company

03.16.2017

by shz khatri

I really loved reading your blog. It was very well authored and easy to understand. Unlike other blogs I have read which are really not that good.Thanks alot! sheeraz

07.05.2017

by Language of desire

Truly, this article is really one of the very best in the history of articles. I am a antique ’Article’ collector and I sometimes read some new articles if I find them interesting. And I found this one pretty fascinating and it should go into my collection. Very good work! Language of desire

07.06.2017

by Text your ex back

Hello! I just wish to give an enormous thumbs up for the nice info you’ve got right here on this post. I will probably be coming back to your weblog for more soon! Text your ex back

07.06.2017

by hellenjos

Nowadays most of the people are promoting their products through the business branding. In this method, they are introducing their products through social medias. So that more people will see their products and helps to increase the no of customers. California criminal defense attorneys

07.28.2017

by ujang

tes saja lah
htlm code isabela
undangan pernikahan
undangan pernikahan unik
undangan pernikahan simple

ini cuma pake ling
http://www.undangancinta.com

bb code
undangan pernikahan
undangan pernikahan simple
undangan pernikahan unik

tes saja lah htlm code undangan pernikahan undangan pernikahan unik undangan pernikahan simple ini cuma pake ling http://www.undangancinta.com bb code undangan pernikahan undangan pernikahan simple undangan pernikahan unik

铀͸-

08.15.2017

by Eric Dyer

Things are very open and intensely clear explanation of issues. was truly information. Statshelponline.com Your website is very beneficial.

11.06.2017

by Roberta Gray

I loved the way you discuss the topic great work thanks for the share Your informative post. collegeadmissionessays.XYZ

11.07.2017

by sumra

Great Information In This Artical.
Thanks for sharing such Information

Bharati Vidyapeeth, Sumra, VIT, MIT, PICT, DYPatil, Galgotia, Direct Admission, Total Colleges, Total Colleges DYPatil, sinhgad, SCOE, BVP, CPS, CS

 

Great Information Thanks

Sumra Admission

Total Colleges

Direct Admission

11.12.2017

by Login

I like it! Thanks to the creators for this article!
router login

11.18.2017

by Peter L. Watts

Dissertation Guidance Provides quality Online Dissertation Help for students. Operating System Project Help Service

11.30.2017

Most Read Articles

Strong brands demand higher prices

I am a fly fisherman. I’ve put in my 10,000 hours of reading, learning, practicing and… Read more

Strong brands attract (and keep) good employees

You want good employees. Not only are they a pleasure to work with, they make you… Read more

A Communication Toolkit for Nonprofits

The Yukon is chock-full of good people. People who work full-time, have busy families, yet still… Read more